Mercure Stuttgart City Center Amenities

Business Facilities

• Fax/photocopying
• Business centre
• Meeting/banquet facilities

Cleaning Services

• Ironing service
• Laundry
• Daily housekeeping
• Dry cleaning

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Common Areas

• Terrace

Food & Drink

• Fruits
• Snack bar
• Breakfast in the room
• Restaurant
• Special diet menus (on request)
• Packed lunches
• Vending machine (drinks)
• Vending machine (snacks)
• Bar
• Wine/champagne
• Grocery deliveries

Food & drink safety

• Food can be delivered to guest accommodation
• Delivered food is securely covered
• All plates, cutlery, glasses and other tableware have been sanitized
• Physical distancing in dining areas
• Breakfast takeaway containers

Front Desk Services

• Currency exchange
• Luggage storage
• Invoice provided
• Tour desk
• Express check-in/check-out
• 24-hour front desk

General

• Parking on site
• Parking
• WiFi available in all areas
• Pets allowed

Miscellaneous

• Air conditioning
• Facilities for disabled guests
• Pet bowls
• Soundproof rooms
• Non-smoking rooms
• Lift
• Non-smoking throughout
• Heating

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas
• Contactless check-in/check-out

Pool and Spa

• Fitness centre
• Fitness

Safety & security

• Fire extinguishers
• 24-hour security
• Security alarm
• Smoke alarms
• Safety deposit box
• CCTV in common areas

Safety features

• Staff follow all safety protocols as directed by local authorities
• Access to health care professionals
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Face masks for guests available
• Hand sanitizer in guest accommodation and key areas
• First aid kit available

Services

• Internet services
• WiFi
• Free WiFi

Transportation

• Parking garage
• Public transport tickets
• Car hire
• Accessible parking